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Help Lines for Foreigners: 1345, 1350, 119, 112

Last checked: 2026-11-03

This article was translated by AI. If anything differs, the Korean original prevails. Read the Korean original

If you know who to call when trouble comes, you can get help faster. Save these numbers on your phone. Hours and languages are only those written in official guidance. Where nothing was written, we did not write anything. They can change, so check when you call.

In an emergency

• 119: Call when there is a fire, when someone needs rescue, or when you need an ambulance. If speaking is hard, you can also use text messages, video calls, or the 119 report app.
• 112: Call when you are a victim or witness of a crime. It is open 24 hours, 365 days, and free.
• Emergency Report Baro App (긴급신고 바로앱): An app to report to the police and fire services. The 2023 announcement described report functions in English, Chinese, Vietnamese and Filipino.

Stay and daily life

• 1345 Foreigner Support Center (외국인종합안내센터): Gives advice on stay matters. Weekdays 09:00~22:00, except public holidays. After 18:00, only Korean, English and Chinese are available. Advice is offered in up to 20 languages. After you connect, press the language number as instructed, then press the star key. Call charges apply.
• 110 Government Call Center (정부민원안내콜센터): Call when you do not know which office to ask. It is guided as open 24 hours, 365 days.

Marriage immigrants and women in crisis

• 1577-1366 Danuri Call Center (다누리콜센터): Advice 24 hours, 365 days. Languages: Korean, English, Chinese, Vietnamese, Tagalog, Khmer, Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali, Arabic and Indonesian.
• They help with emergency support for violence victims, links to shelters, and links to medical, legal and police help. They also help with three-way interpreting when you talk with the police, hospitals, banks and others.

Work and money

• 1350 Ministry of Employment and Labor Customer Counseling Center (고용노동부 고객상담센터): Advice on unpaid wages and labor problems. Weekdays 09:00~18:00. Call charges apply.
• 1588-0075 Korea Workers' Compensation and Welfare Service (근로복지공단): Advice on work accident compensation and substitute payment of wages (대지급금).
• 1577-0071 Foreign Workforce Counseling Center (외국인력상담센터): Advice for foreign workers.
• 132 Korea Legal Aid Corporation (대한법률구조공단): Legal advice. You may need to dial the area code first.
• 1332 Financial Supervisory Service (금융감독원): Advice on financial damage and bankbook problems.

Insurance, pension, housing

• 1577-1000 National Health Insurance Service (국민건강보험공단): Weekdays 09:00~18:00. Call charges apply.
• 1355 National Pension Service (국민연금공단): Weekdays 09:00~18:00. Call charges apply.
• 1566-9009 Korea Housing & Urban Guarantee Corporation (주택도시보증공사): Advice on jeonse deposits.

Before you call

1. Get ready your name, visa type and where you are now.
2. Write down briefly what happened and when.
3. Keep the other person's name, related documents and photos near you.
4. If speaking is hard, say the language you want at the start of the call.

Who to call first

If it is an emergency, call 119 or 112 first. If you do not know who to ask, call the Foreigner Support Center on weekdays. If you are a marriage immigrant or in a crisis, call the Danuri Call Center.

Official sources

• 법무부 출입국·외국인정책본부: 외국인종합안내센터(1345) (Checked: 2026-11-03)
• 법무부: 외국인종합안내센터(1345) (Checked: 2026-11-03)
• 다누리 포털: 다누리콜센터 안내 (Checked: 2026-11-03)
• 고용노동부 노동포털: 임금체불 해결 방법(1350, 132, 1588-0075) (Checked: 2026-11-03)
• 경찰청 사이버범죄 신고시스템: 112 안내 (Checked: 2026-11-03)
• 정부24: 119 다매체 신고 서비스 (Checked: 2026-11-03)
• 대한민국 정책브리핑(2023): 긴급신고 바로앱 (Checked: 2026-11-03)
• 정부24: 외국인 피해자 지원제도 안내(110 안내) (Checked: 2026-11-03)
• 찾기쉬운 생활법령정보: 외국인근로자 임금(1577-0071) (Checked: 2026-11-03)
• 금융감독원 파인(1332) (Checked: 2026-11-03)
• 국민건강보험공단: 국내체류 외국인 가입자 안내(1577-1000) (Checked: 2026-11-03)
• 국민연금공단: 자주 묻는 질문(1355) (Checked: 2026-11-03)
• 주택도시보증공사 전세사기예방센터(1566-9009) (Checked: 2026-11-03)

This is general information. Your situation may differ, so please confirm with the official agency. Report a mistake

More guides

• Bank Accounts, Sending Money Abroad, No Lending Accounts
• Health Insurance for Foreigners: Who, When, and Cost
• Using Hospitals and Emergencies: Clinics, Big Hospitals, 119
• Finding a Home and Protecting Your Deposit: Registry, Fixed Date